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Burt and the rest of the team at Advanced Shipping Manager are simply awesome!
Quickly respond to my inquiries and help find solutions to all my shipping issues. Was selling on another platform and they were great there, moved over to Shopify and they are somehow even better! Their product is excellent and the team really knows how to support their customers. Highly reccommend!
Not only is the product flawless and works exactly as we expected, the level of support that we get is absolutely stellar.
If you’re looking for a shipping calculator that actually works correctly and has the expertise behind it to make sure he continues to work. This is the product you want.
We moved over to ASM after our current shipping app did not have all the functionality that we needed. Our shipping methods and setup was very complex, but Burt helped us move everything over into ASM and did extensive testing with us to make sure everything was working correctly. He put a lot of time in to help us and he was always quick to get back to me. A pleasure to work with and the app is …
We have been using ASM for years, primarily to help us bring in our negotiated UPS SurePost rates that Shopify doesn’t support. We also recently starting using their shipping rules and to offer free shipping on specific products. I can’t say enough good things about the customer service provided, specifically by Burt. He is always super responsive, willing to work with whatever rep and …
We’ve been working with ASM over the last year and very pleased with the product and support we receive. We chose ASM because it is hands-down the most robust shipping calculation product for BigCommerce, and the ASM support team has aided us in every step of the way with the setup and usage of their product. Highly recommend!
I can’t praise the Advanced Shipping Manager app for BigCommerce enough! Our online store specializes in perishable products, and finding a shipping platform that caters to our unique needs was a real challenge until we discovered ASM. Burt, the support rockstar, guided us through the setup process and ensured that our custom calendar integration was flawless. The ability for customers to select their preferred delivery date was integral to our go live. This feature alone sets ASM apart from other shipping platforms on BigCommerce. If you’re running a BigCommerce store and especially if you deal with perishable items, do yourself a favor and download the ASM app. It’s a game-changer that simplifies the shipping process and enhances customer experience. Can’t wait until we unveil our version 2.0 calendar. Kudos to ASM and Burt for providing a top-notch solution! I can’t recommend them enough for your eCommerce store.
So, if you don’t know already, there are apps that handle the pre-order shipping functions (like delivering the shipping quotes to your Bigcommerce shopping cart) and other apps that handle post-order shipping functions (like printing out the shipping labels). We were using ShipStation for both, but their pre-order shipping functionality is VERY limited and it was making us crazy. Advanced Shipping Manager handles the pre-order side and does a great job at it. It can do all the things we’ve always been wishing ShipStation could do and so much more! We’re still using ShipStation for the post-order stuff, but if you’re frustrated with your shipping options functionality in your Bigcommerce shopping cart as we were, I highly recommend getting Advanced Shipping Manager for your pre-order functionality. It’s worth every penny!
We just started using ASM for shipping fees on our website. Their customer service is unmatched. They helped us create all the necessary shipping rules we require as a demo to show us how ASM can fit our specific needs. Being able to include or exclude certain zip codes is a great feature that was missing from our previous shipping fees. I have high hopes that ASM will continue to be used on our website as we grow and need to adjust our rates accordingly.
My Made in America eCommerce site utilizes Drop-Shipping merchants from around the country. Almost every one has a unique Shipping cost algorithm. It was driving me bonkers to try to make this work. I had been told and had read about Advanced Shipping Manager a couple of years ago, but wasn’t ready to make the investment in a monthly superscription service, but have now taken the leap. It’s absolutely worth the fee just for the peace of mind, let alone what I am sure will be increased sales because I’ll be able to now dive into adding more and more products. I was slow-walking adding products because I knew that one day I’d have to redo all of the shipping. Now I have no bottlenecks to building my business. I am about to go live with the app, now having uploaded the new shipping parameters (for each merchant) and can’t wait. In my onboarding process with ASM, the customer service has been stellar. They are extremely prompt in answering questions and have been great about scheduling calls with me (with a live human being!) to get me going. I highly recommend Advanced Shipping Manager and WISH I had signed up two years ago. I’ll review again in a couple of months after being live.
Integrating ASM into our website has enabled us to offer much more specific and relevant shipping methods to our customers. We use different carriers, who charge different prices, depending on which products our customers are purchasing, and integrating ASM allowed us to tailor the shipping methods to suit the customers much better. We are a UK-based company while ASM is US-based, but they were able to make sure everything worked for us over here. The support team are always pleasant to talk with and want to make sure everything’s working fine.
We have been using this company for I believe over 5 years. We have seen them improve on a lot of things. If you need advanced shipping calculations you will like this App. It allows for calculations on multiple boxes per single sku. Or multiple sku’s with multiple boxes in the cart at once. While it is not perfect, I think it can really help you. The customer support has always been really great. I wish Amazon support was as good as this companies!
This allows you to count how many items can go in each box and assign items to specific boxes. It works with UPS and USPS. If you are shipping international or Air Packages this is MUST! If you quote someone for a next day air box that ends up being two boxes this extra cost will cost you more than the cost of this module for this one shipment.
We swapped out our old Viking Coder module for this. The setup was pretty straight forward. We had a few hiccups along the way but the online FAQ and phone and email support was pretty good and our concerns were addressed. Here and there we’ve had minor issues but truthfully with my lack of experience in the shipping end, some errors in weight and the fact that we often set up products and attributes in unexpected ways I can’t fault the product. The individual product level interface for the shipping settings has some obscure items (to me)like ‘Options weight points’ that I had to look up, and call to sort out; in this regard the only tjing that might be useful was if those items were explained right in the interface, but that’s nit picking. All in all a good product that addresses a sometimes cumbersome, confusing and complicated area (shipping).
We swapped out our old Viking Coder module for this. The setup was pretty straight forward. We had a few hiccups along the way but the online FAQ and phone and email support was pretty good and our concerns were addressed. Here and there we’ve had minor issues but truthfully with my lack of experience in the shipping end, some errors in weight and the fact that we often set up products and attributes in unexpected ways I can’t fault the product. The individual product level interface for the shipping settings has some obscure items (to me)like ‘Options weight points’ that I had to look up, and call to sort out; in this regard the only thing that might be useful was if those items were explained right in the interface, but that’s nit-picking. All in all a good product that addresses a sometimes cumbersome, confusing and complicated area (shipping).
I maintain a large e-commerce site with thousands of products and some very complex shipping rules. We moved to Advanced Shipping Manager after trying a few other shipping and LTL freight plugins that were never quite a perfect fit. Now that we’ve made the switch to ASM, I’m confident that it’s the correct solution that we’ve been searching for. The plugin itself is extremely powerful and flexible, and supports all kinds of shipping methods and setups. But what has really set ASM apart from other companies offering shipping and freight plugins is their top-tier support team, who has been willing to consider our site’s unique needs and suggest configurations and customizations that will accomplish what we want to do. ASM is absolutely worth the reasonable fees that they charge and I look forward to working with them for a long time to come.
What a relief! We finally found a comnpany with a product for OUR specific shipping calculations needs. Quick ‘n Painless. Thank you for your great communication and quick work. If you ever come out with anymore efficient programing for WordPress ecommerce, keep us in the loop! Maze
I have been working with e-commerce platforms for over 20 years. This is by far the best app and more importantly, the best support of any tech I have ever used to add functionality to a web site. The ability to schedule support and have a talented and understanding professional, who knows the shipping industry as well as this company, allows you to grow your business to new levels. No matter what complex shipping rules you need, or how unique you think your needs are, the staff either already knows a fix ahead of time or they will develop multiple solutions that you can choose from. After trying over 10 e-commerce platform shipping solutions, this is the best of the bunch. Worth every penny.
We have used Advanced Shipping Manager for years in our Shopify store and never have any issues, their support has always been fantastic. When we switched to our WordPress/WooCommerce site, we were ecstatic to learn that the app was available on our new platform as well. To the Advanced Shipping Manager team, you guys rock! I am happy I get to continue working with you guys.
The advanced shipping manager is guaranteed to pay for itself!
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